Guest Services Desk

Guest Service Desk

The Guest Service Desk of Novotel Bangna Bangkok gives an outstanding in-store experience that earns guest loyalty and trust, built on dependability and values for the guest's time.

The assistant at guest service desk serves its guests and processes guest transactions perfectly in a pleasant manner. Novotel Guest service desk assistant reports to the guest service desk manager, who immediately looks after the guest.

A noticeable thing is that, a guest service manager is accessible at the guest service desk 24 hours a day to serve guests. The Novotel Bangna Bangkok hotel's Guest Service Desk manager makes recommendations for restaurants, offers direction, and aids in several guest demands.

Operations:

Guest service desk associates at Novotel Bangna Bangkok are proficient to look after, all the cash dealing process while processing a guest's purchase. They also maintain housekeeping standards and sanitation of store.

Products:

Guest service desk associate at Novotel Bangna Bangkok possesses complete knowledge about various products or policies of the hotel and shares these details with guests and other team associates.

He also helps with signing products and preparing for store events in coordination with the monthly sales report and event planner.

In short, the Novotel Bangna Bangkok hotel's Guest Service Desk associate offers a complete and excellent customer service.